Privacy Policy
At Onetra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, create an account, place an order, or use our services. Onetra is the online platform through which products from Godius are presented and sold to customers. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use Onetra, we may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing address, shipping address, account details, and information required to process your orders and payments.
We may also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, device information, website usage information, and general browsing activity. This information helps us maintain website security, improve performance, and provide a better user experience.
How We Use Your Information
The information we collect may be used to process and manage your orders, create and maintain your customer account, provide customer support, communicate with you about your orders, improve our website and services, and provide information related to products and services available through Onetra.
Where applicable, we may also use your contact information to send updates, offers, or promotional communications. You may choose to opt out of promotional communications at any time.
Godius Products on Onetra
Godius is the company and product brand behind the products offered through our platform, while Onetra is the online platform through which these products are displayed and made available for purchase. Information collected during your shopping experience may therefore be used to process orders, provide product-related support, and fulfil services associated with products offered by Godius through Onetra.
Payment Information
Payments made through Onetra may be processed using third-party payment service providers such as Razorpay or other payment partners available at checkout. Payment information may be securely processed by the applicable payment provider in accordance with its own privacy policy and security practices. Onetra does not intend to store sensitive payment information such as complete card numbers or banking credentials on its own servers.
Cookies and Website Technologies
Onetra may use cookies and similar technologies to remember user preferences, maintain account and shopping functionality, understand website usage, improve website performance, and provide a smoother browsing experience. You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect some website functionality.
Sharing of Information
We do not sell or rent your personal information to third parties. Your information may be shared with trusted service providers and business partners when necessary to operate our website and fulfil your requests. These may include payment processing providers, delivery and logistics partners, hosting and technical service providers, analytics providers, and other service providers that support our business operations.
Such information is shared only to the extent reasonably necessary for the relevant business purpose and, where applicable, subject to appropriate confidentiality and security measures.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. We use appropriate technical and organizational safeguards to help protect information collected through our website.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
Third-Party Links and Services
Our website may contain links to third-party websites, payment services, delivery services, social media platforms, or other external services. These third-party websites and services may have their own privacy policies and terms of use. We encourage you to review the privacy policies of third-party services before providing them with your personal information.
Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us. You may also have the right to withdraw consent for certain uses of your information or opt out of promotional communications.
If you wish to make a privacy-related request, you can contact us using the details provided below. We may need to verify your identity before processing certain requests.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website is intended for general users and is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements. Any updated version will be published on this page, and the revised policy will become effective when posted unless otherwise stated.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:
📧 Email: Support@godius.in
📞 Phone: +91-9627526002, +91-9540777990
📍 Address: Plot No. 7, Village Wazidpur, City Khurja,
Opposite Kailash Hospital,
Bulandshahr, Uttar Pradesh – 203131
At Onetra, we are committed to maintaining transparency and protecting the trust of our customers. We aim to provide a secure and reliable online shopping experience while offering quality products from Godius through the Onetra platform.
